Privacy Policy

Privacy Policy

FEIJINCAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Website.

1. Company Information

This Website is operated by:
Company Name: FEIJINCAI LTD
Registered Address: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom, CV2 4AQ
Email: payment@feijincai.shop
Phone: +44 7521856753

2. Information We Collect

We may collect the following types of information when you use our Website:

• Personal identification information (such as name, email address, phone number, and shipping address)

• Order and transaction details

• Payment-related information (payments are processed securely by third-party payment providers; we do not store full card details)

• Technical data (such as IP address, browser type, and device information)

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders

• To provide customer support and after-sales services

• To improve our Website and user experience

• To comply with legal and regulatory obligations

• To prevent fraud and unauthorized transactions

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only in the following circumstances:

• With trusted third-party service providers (such as payment processors and logistics partners) as necessary to provide our services

• When required by law or regulatory authorities

• To protect our legal rights and the safety of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or misuse.

6. Cookies

Our Website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, some features of the Website may not function properly.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

8. Your Rights

Under applicable data protection laws, including GDPR, you have the right to:

• Access, correct, or delete your personal data

• Restrict or object to certain processing activities

• Request data portability

To exercise your rights, please contact us using the information provided above.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.