Shipping Policy

Shipping Policy

Thank you for shopping with FEIJINCAI. This Shipping Policy outlines how orders are processed and delivered.

1. Order Processing Time

Orders are processed after successful payment confirmation. Processing typically takes 1–3 business days, excluding weekends and public holidays.

2. Shipping Destinations

We offer international shipping to selected countries and regions. Available shipping destinations will be displayed at checkout.

3. Delivery Time

Delivery times vary depending on destination, shipping method, and customs processing. Estimated delivery time is generally 7–15 business days. Please note that delivery times are estimates and not guaranteed.

4. Shipping Fees

Shipping fees are calculated automatically at checkout based on the delivery address and order details. Free shipping may be available during promotional periods.

5. Order Tracking

Once your order has been shipped, a shipping confirmation email and tracking information (if available) will be sent to you.

6. Customs and Duties

International shipments may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient. FEIJINCAI is not responsible for delays or additional costs caused by customs clearance.

7. Shipping Delays

Delivery may be delayed due to circumstances beyond our control, including but not limited to weather conditions, customs inspections, or carrier delays. We will assist in tracking the shipment where possible but cannot be held liable for such delays.

8. Contact Us

If you have any questions regarding shipping, please contact us at:
Email: payment@feijincai.shop
Phone: +44 7521856753